Shipping policy

Last updated: October 8, 2026

This store is operated by Pharmacose Music, LLC. Every item is printed on demand by our production partners after you order. Shirts and mugs are made by different printers, so an order with both can arrive in separate packages.

Where we ship

We ship to the United States and to the other countries you can pick at checkout. If your country is not in the list, we can't ship there yet. Please use a full street address.

How long it takes

Delivery time has two parts:

Production: about 2 to 5 business days. Your item is printed and packed after you order.
Shipping, once the carrier has the package. In the US: about 2 to 8 business days with Standard shipping. Outside the US: the estimate for your country is shown at checkout.

Most US orders arrive about 4 to 13 business days after you order. These are estimates, not guarantees. Production and carrier delays can happen, especially around holidays and new releases. Orders to Alaska, Hawaii and outside the US can take longer.

Shipping costs

Shipping is worked out at checkout from your address and what's in your cart, and you see the exact amount before you pay. There is no free-shipping threshold at this time.

Taxes, duties and import fees

Sales tax, where it applies, is added at checkout. Orders shipped outside the US may be charged import duties, taxes or handling fees by your country when they arrive. Those are set by your country, are not included in our prices or shipping, and are paid by the buyer.

Tracking

When your order ships, you will get an email with a tracking number. If your order has more than one item, the items may be printed in different places and arrive in separate packages, each with its own tracking.

Address accuracy

Please check your shipping address before you pay. We can change it only before production starts, so email pharmacosemusic@gmail.com as soon as you can. If a package is returned because the address entered at checkout was incomplete or incorrect, we can reship it once you pay the new shipping cost.

Delayed, lost or damaged packages

If your package is late, lost, or arrives damaged, see our Refund policy, or email pharmacosemusic@gmail.com with your order number.

Contact

Shipping questions: pharmacosemusic@gmail.com